The rules that are written down nowhere but that everyone knows: what you do and do not say in a meeting, whom you call first, what gets discussed in the corridor. Together they make up the culture as it really works, whatever the core values on the wall may say.
Dutch subdistrict courts treat working-from-home arrangements as working conditions, which gives the works council a right of consent (Article 27 of the Works Councils Act, WOR). A head-office instruction applies only after that conversation, while 45 per cent of employees have worked from home steadily for three years.
Publications per month for Working from home, office days and the works council's right of consent
Executives think employees trust them and understand the culture. Recent measurements show a widening gap: fewer than half of employees trust their leadership, and only one in five feels strongly connected to their own organisation's culture. Leadership is the last to notice.
Publications per month for Trust and culture as seen by executives and by employees
Edelman finds across 28 countries that people are retreating into their own circles, and that only their own employer still scores above half as a builder of trust (58 per cent). Inside the organisation that trust is thin: in the US, one in five employees trusts their own leadership.
Publications per month for Trust in employers and other institutions
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