Leap Trends · Changelog
ChangelogEvery change to the briefings, and why it was made.
Every time a briefing is published or changed, it is logged here with the date, the reason and who made the change: AI or Leap. Corrections to a briefing go into this log too. Changes to the theme pages and the list of publications are not included.
Algorithmic management in warehouses, delivery and retail
Added an exploratory article from Heriot-Watt University that examines the link between algorithmic management and occupational safety using a representative European survey of workers; the abstract does not yet give any figures. (AI)
Algorithmic management in warehouses, delivery and retail
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Algorithmic management in warehouses, delivery and retail
Added 1 article from universities (via OpenAlex) after a search round for new topics and sources. (AI)
Algorithmic management in warehouses, delivery and retail
Title now describes the topics; previously “In warehouses, delivery and retail, an algorithm increasingly divides up the work” (AI)
Agent-washing and the cost and value of agent projects
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Agent-washing and the cost and value of agent projects
Title now describes the topics; previously “Agent-washing: the great clear-out of agent projects is coming” (AI)
Customer aggression towards frontline staff and the employer's role
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Customer aggression towards frontline staff and the employer's role
Added 1 publication and 1 university article (via OpenAlex) after a search round for new topics and sources. (AI)
Customer aggression towards frontline staff and the employer's role
Title now describes the topics; previously “Aggression against frontline staff: employers say they have run out of options” (AI)
The technician shortage in manufacturing and AI in onboarding
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
The technician shortage in manufacturing and AI in onboarding
Title now describes the topics; previously “AI as mentor to the scarce factory technician” (AI)
AI literacy and the obligation under the AI Act
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
AI literacy and the obligation under the AI Act
Title now describes the topics; previously “AI literacy is the law, and since August enforceable too” (AI)
The manager's role in how employees use AI
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
The manager's role in how employees use AI
Title now describes the topics; previously “AI only lands if the manager joins in” (AI)
Burnout symptoms, sickness absence and employee engagement
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
Burnout symptoms, sickness absence and employee engagement
Added 1 university article (via OpenAlex) after a search round for new topics and sources. (AI)
Burnout symptoms, sickness absence and employee engagement
Title now describes the topics; previously “Burnout symptoms at a record high: one in five employees” (AI)
AI use and AI strategy as seen by leaders and by staff
Title now describes the topics; previously “The AI gap between leadership and the front line” (AI)
Job losses and reskilling in the European car industry
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
Job losses and reskilling in the European car industry
Title now describes the topics; previously “The car industry is cutting jobs faster than it reskills” (AI)
Decision-making and development speed: European carmakers versus China
Title now describes the topics; previously “The car industry looks for its lag behind China in its own decision-making” (AI)
CEO turnover, tenure and the first-time CEO
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
CEO turnover, tenure and the first-time CEO
Title now describes the topics; previously “The CEO leaves sooner and the successor is almost always a first-timer” (AI)
European chemical closures and cooperation within industrial clusters
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
European chemical closures and cooperation within industrial clusters
Title now describes the topics; previously “Chemicals are shrinking, and the cluster will decide together” (AI)
Engineering managers writing code and engineers directing AI agents
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
Engineering managers writing code and engineers directing AI agents
Title now describes the topics; previously “The engineering manager is back in the code” (AI)
GenAI pilots, productivity gains and the bottom line
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
GenAI pilots, productivity gains and the bottom line
Title now describes the topics; previously “The GenAI gap: pilots without measurable results” (AI)
Management layers, AI and the strain on the managers who remain
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Management layers, AI and the strain on the managers who remain
Title now describes the topics; previously “Out goes the layer, with AI as the argument” (AI)
Engagement and workload of managers and their teams
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Engagement and workload of managers and their teams
Added 1 publication after a search round on new topics and sources. (AI)
Engagement and workload of managers and their teams
Title now describes the topics; previously “The manager is checking out” (AI)
Psychological safety of middle managers and their role in teams
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Psychological safety of middle managers and their role in teams
Title now describes the topics; previously “The middle manager feels least safe” (AI)
Working from home, office days and the works council's right of consent
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Working from home, office days and the works council's right of consent
Title now describes the topics; previously “The works council puts the brakes on the return to the office” (AI)
Cuts to the Dutch civil service and the choice of which tasks to drop
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Cuts to the Dutch civil service and the choice of which tasks to drop
Title now describes the topics; previously “The civil service must shrink, but the list of tasks to stop is missing” (AI)
Work stress, time use and turnover among school leaders
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Work stress, time use and turnover among school leaders
Added 2 publications after a search round on new topics and sources. (AI)
Work stress, time use and turnover among school leaders
Title now describes the topics; previously “The school leader no longer gets round to the teaching” (AI)
Trust and culture as seen by executives and by employees
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Trust and culture as seen by executives and by employees
Added 1 publication after a search round on new topics and sources. (AI)
Trust and culture as seen by executives and by employees
Gartner press release replaced by PwC's Global Workforce Hopes and Fears Survey 2026; key point and text adjusted accordingly. (AI)
Trust and culture as seen by executives and by employees
Title now describes the topics; previously “The top overestimates how much the front line trusts it” (AI)
Graduate hiring and how juniors learn the trade in law and accounting
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Graduate hiring and how juniors learn the trade in law and accounting
Title now describes the topics; previously “The firm's base is narrowing and the learning route shifts with it” (AI)
Factory-built housing: spare capacity and a slow planning phase
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
Factory-built housing: spare capacity and a slow planning phase
Title now describes the topics; previously “The housing factory runs at half capacity, and the brake is applied before the building site” (AI)
AI use, training and AI policy among healthcare professionals
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
AI use, training and AI policy among healthcare professionals
Title now describes the topics; previously “Healthcare professionals already use AI; training and policy come later” (AI)
European companies' diversity policies under US pressure
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
European companies' diversity policies under US pressure
Title now describes the topics; previously “In Europe, diversity policy is quietly put away in a drawer” (AI)
Governing regional care networks and the AZWA work agenda
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Governing regional care networks and the AZWA work agenda
Title now describes the topics; previously “An agreement does not make a governing body” (AI)
Executive planning cycles and geopolitical risk
Added 3 articles from universities in Europe and North America (via OpenAlex). (AI)
Executive planning cycles and geopolitical risk
Title now describes the topics; previously “The annual plan no longer lasts a year” (AI)
Grid technicians and the capacity to train and supervise them
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
Grid technicians and the capacity to train and supervise them
Title now describes the topics; previously “The grid is waiting for fitters, and for people who can train them” (AI)
Entry-level jobs for young workers in AI-exposed occupations
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Entry-level jobs for young workers in AI-exposed occupations
Title now describes the topics; previously “Canaries in the coal mine: the entry-level job shrinks where AI takes over the work” (AI)
Data, decision speed and mandate in organisations
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Data, decision speed and mandate in organisations
Title now describes the topics; previously “More dashboards, decisions just as slow” (AI)
Public support for CEOs who speak out on social issues
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
Public support for CEOs who speak out on social issues
Title now describes the topics; previously “Less applause for the CEO with an opinion” (AI)
Unbossing and why middle managers want to leave
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
Unbossing and why middle managers want to leave
Title now describes the topics; previously “After unbossing, the middle manager walks out too” (AI)
AI in software development and the trouble with measuring productivity
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
AI in software development and the trouble with measuring productivity
Title now describes the topics; previously “Developers won't work without AI any more, and the gains can't be measured” (AI)
Shadow AI: employees' own AI tools and the policy lagging behind
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Shadow AI: employees' own AI tools and the policy lagging behind
Title now describes the topics; previously “Shadow AI: use is running ahead of policy” (AI)
AI on the shop floor and the changing role of the supermarket team leader
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
AI on the shop floor and the changing role of the supermarket team leader
Title now describes the topics; previously “Supermarkets expect the team leader to manage agents too” (AI)
Change fatigue and policy overload in Dutch education
Added 1 article from universities in Europe and North America (via OpenAlex). (AI)
Change fatigue and policy overload in Dutch education
Title now describes the topics; previously “Too much innovation: teachers want some peace first” (AI)
AI use and ownership in the financial sector, as supervisors see it
Added 2 articles from universities in Europe and North America (via OpenAlex). (AI)
AI use and ownership in the financial sector, as supervisors see it
Title now describes the topics; previously “Supervisors find AI in almost every bank, with ownership scattered” (AI)
Span of control and how much hands-on work managers still do
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
Span of control and how much hands-on work managers still do
Title now describes the topics; previously “Twelve direct reports and forty per cent own work” (AI)
Admin time in Dutch healthcare, the AZWA target and how it is measured
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Admin time in Dutch healthcare, the AZWA target and how it is measured
Added 1 publication after a search round for new topics and sources. (AI)
Admin time in Dutch healthcare, the AZWA target and how it is measured
Title now describes the topics; previously “Twenty per cent admin time by 2030, and the meter still reads thirty” (AI)
Who is the agent's boss? Ownership, mandate and control of AI agents
Added 4 articles from universities in Europe and North America (via OpenAlex). (AI)
Who is the agent's boss? Ownership, mandate and control of AI agents
Title now describes the topics; previously “Who is the agent's boss?” (AI)
Automating tasks versus redesigning work around AI
Added 5 articles from universities in Europe and North America (via OpenAlex). (AI)
Automating tasks versus redesigning work around AI
Added 1 article from universities (via OpenAlex) after a search round for new topics and sources. (AI)
Automating tasks versus redesigning work around AI
Title now describes the topics; previously “Automate tasks and you're left with stray hours” (AI)
Restructuring at Dutch banks and AI in anti-money laundering and customer service
Title now describes the topics; previously “At banks, the gatekeeper's work shrinks first” (AI)
Self-employed contractors in construction and the crackdown on false self-employment
Title now describes the topics; previously “Construction hires fewer freelancers and reshapes its flexible workforce” (AI)
Trust in employers and other institutions
Title now describes the topics; previously “The employer is the last institution people still trust” (AI)
Algorithmic management in warehouses, delivery and retail
First draft based on a Swedish study in logistics, a review by the PEROSH network, a UK survey of shop workers and legislation in Brussels and The Hague. Dutch measurements in warehouses are missing. (AI)
Agent-washing and the cost and value of agent projects
First draft based on Gartner, Microsoft, McKinsey and BCG. (AI)
Customer aggression towards frontline staff and the employer's role
First draft based on the industry bodies' manifesto, the NS figures and the NEA 2025. The rise comes from employers' reports; the national survey does not yet show it. Recent figures for retail are missing. (AI)
The technician shortage in manufacturing and AI in onboarding
First draft based on Deloitte and The Manufacturing Institute, Deloitte Switzerland, the WEF, UWV with ROA, and the IEA. The technician shortage is well measured; AI as the answer to it is mainly an expectation of consultancies. (AI)
AI literacy and the obligation under the AI Act
First draft based on the legal text, the European Commission's Q&A, the guidance from the Dutch Data Protection Authority, Cuatrecasas and BCG. (AI)
The manager's role in how employees use AI
First draft based on Gallup, Gartner and HBR. (AI)
Burnout symptoms, sickness absence and employee engagement
First draft based on TNO/CBS (NEA 2025), RIVM and Gallup; the NEA series on burnout symptoms has been running since 2015. (AI)
AI use and AI strategy as seen by leaders and by staff
First draft based on Gallup, BCG and Microsoft; Gallup has been measuring the gap since 2023. (AI)
Job losses and reskilling in the European car industry
First draft based on ACEA and Adecco, CLEPA, EY and KPMG; the job losses are a series covering several half-years, while the reskilling gap rests on a single analysis. (AI)
Decision-making and development speed: European carmakers versus China
First draft based on Roland Berger, AlixPartners, KPMG and Capgemini; in 2026 four firms point to organisation and process as the brake on development speed. (AI)
CEO turnover, tenure and the first-time CEO
First draft based on Russell Reynolds, Spencer Stuart, the Harvard Law School Forum and DDI. (AI)
European chemical closures and cooperation within industrial clusters
First draft based on the Cefic radar by Roland Berger, VNCI and two letters to parliament. The contraction is widely documented; the cluster-level approach rests on a single cluster plan. Dutch job figures are missing. (AI)
Engineering managers writing code and engineers directing AI agents
First draft based on LeadDev, The Pragmatic Engineer and Stack Overflow, all three with self-selected samples from the software industry. The full LeadDev report sits behind a registration wall and has not been read. (AI)
GenAI pilots, productivity gains and the bottom line
First draft based on MIT NANDA, McKinsey, BCG and Statistics Netherlands (CBS). (AI)
Management layers, AI and the strain on the managers who remain
First draft based on Korn Ferry, McKinsey, Fortune and the World Economic Forum; the 2024 Gartner forecast was not checked against the primary source and has therefore been left out. (AI)
Engagement and workload of managers and their teams
First draft based on Gallup, Gartner and Korn Ferry. (AI)
Psychological safety of middle managers and their role in teams
First draft based on HBR, MIT SMR and Gallup. (AI)
Working from home, office days and the works council's right of consent
First draft based on AWVN, the Oost-Brabant District Court, Mondaq/GGI, TNO/CBS and HR Praktijk; three court cases in fifteen months. (AI)
Cuts to the Dutch civil service and the choice of which tasks to drop
First draft based on two publications by the Netherlands Court of Audit, the Interior Ministry's letter accompanying the Jaarrapportage Bedrijfsvoering Rijk 2025 and the civil servants survey by Binnenlands Bestuur and Berenschot. Effects on services have not yet been measured. (AI)
Work stress, time use and turnover among school leaders
First draft based on TALIS 2024, the Education Ministry's study Samen groeien, the Voion career study and the Staat van het Onderwijs 2026. The Inspectorate relies on TALIS for its stress figures. (AI)
Trust and culture as seen by executives and by employees
First draft based on BCG, Gartner, Gallup and HBR. (AI)
Graduate hiring and how juniors learn the trade in law and accounting
First draft based on NALP, the FRC, Thomson Reuters and an FT analysis via Accountant.nl. NALP and the FRC draw no link with AI; that link comes only from the FT and from professionals' expectations. Dutch figures are missing. (AI)
Factory-built housing: spare capacity and a slow planning phase
First draft based on Roland Berger, TNO and the Ministry of Housing and Spatial Planning (VRO). The growing prefab share is a multi-year series; that the brake lies in the planning phase and the supply chain comes from two studies from February 2026. The pipeline agreements have not yet been evaluated. (AI)
AI use, training and AI policy among healthcare professionals
First draft based on the Nivel survey of 890 healthcare professionals, the AI Monitor Ziekenhuizen 2026 (AI monitor of Dutch hospitals) and the letter to parliament on AI in healthcare. The AMA survey of US doctors is not included because the page could not be opened. (AI)
European companies' diversity policies under US pressure
First draft based on HR Grapevine/FT, Statista, the Dutch Council of State, NEOMA and HRD; a European survey with percentages is still missing. (AI)
Governing regional care networks and the AZWA work agenda
First draft based on RIVM, the University of Groningen and Hanze University of Applied Sciences, the VNG guidance and the brief for the work agenda; the VNG letter to members of 22 April 2026 was opened but not included as a source. (AI)
Executive planning cycles and geopolitical risk
First draft based on BARC, The Conference Board, Directors & Boards, WTW and Sentry. (AI)
Grid technicians and the capacity to train and supervise them
First draft based on Netbeheer Nederland, the IEA and UWV with ROA. The shortage has been measured over several years; that supervision capacity is the brake and that work is on hold dates from the past year. (AI)
Entry-level jobs for young workers in AI-exposed occupations
First draft based on Stanford, PwC, Deloitte and McKinsey; Stanford has been measuring the effect since August 2025. (AI)
Data, decision speed and mandate in organisations
First draft based on KPMG, BCG and two McKinsey surveys (2019 and 2026); the Bain article on decision effectiveness dates from 2011 and has been left out. (AI)
Public support for CEOs who speak out on social issues
First draft based on Stanford, Gallup, Fortune, ESG Today and Lewis Silkin. (AI)
Unbossing and why middle managers want to leave
First draft based on DDI, HR Leader, Gallup and Korn Ferry. (AI)
AI in software development and the trouble with measuring productivity
First draft based on JetBrains, GitHub, METR, The Pragmatic Engineer and Stack Overflow. Google's DORA reports were not used: the 2025 report falls outside the period and the 2026 ROI report sits behind a form. (AI)
Shadow AI: employees' own AI tools and the policy lagging behind
First draft based on Gartner, Deloitte UK and Okta. (AI)
AI on the shop floor and the changing role of the supermarket team leader
First draft based on Deloitte, McKinsey and EuroCommerce, a UK survey of retail staff, and Albert Heijn. The shift in the team leader's role is still an expectation of one consultancy and one chain. (AI)
Change fatigue and policy overload in Dutch education
First draft based on TALIS 2024, the ROA report for the Dutch House of Representatives and the State of Education 2026. Change fatigue was measured once in TALIS 2024; there is no series yet. (AI)
AI use and ownership in the financial sector, as supervisors see it
First draft based on the ECB, EIOPA and the AFM; three supervisors measured the same pattern independently in 2025 and 2026. (AI)
Span of control and how much hands-on work managers still do
First draft based on Gallup and Korn Ferry; the Gallup series runs from 2013. (AI)
Admin time in Dutch healthcare, the AZWA target and how it is measured
First draft based on Statistics Netherlands (CBS), Berenschot, the ministers' answers to parliament of 9 June 2026, the Coenradie motion and the AI Monitor Ziekenhuizen. Well supported, because two series since 2016 and 2019 show the same level. (AI)
Who is the agent's boss? Ownership, mandate and control of AI agents
First draft based on BCG, HBR and Deloitte. (AI)
Automating tasks versus redesigning work around AI
First draft based on BCG, Mercer, JLL and the World Economic Forum. (AI)
Restructuring at Dutch banks and AI in anti-money laundering and customer service
First draft based on UWV, ABN AMRO, CNV and the ECB; the wave of restructuring at Dutch banks has been under way since late 2025. (AI)
Self-employed contractors in construction and the crackdown on false self-employment
First draft based on EIB and CBS. CBS measures the fall in the number of self-employed nationally and the EIB measures it for construction over five quarters; only the EIB measures how firms are adjusting their hiring. (AI)
Trust in employers and other institutions
First draft based on the Edelman Trust Barometer 2026 (via Lewis Silkin, SpotMedia and Statista; edelman.com itself could not be opened), Gallup and BCG. (AI)