Decision-making

What the publications show

1. KPMG reports that more data does not automatically lead to faster decisions: 63 per cent of executives rely more heavily on data, while 43 per cent say decisions are made faster. Capgemini describes how AI quietly feeds into decisions at the top.

   KPMG, 2026 (opens in a new window) · Capgemini Research Institute, 2026 (opens in a new window)

2. Two studies do find that technology speeds up decisions, under certain conditions. At TBS Education, AI improves speed when digital skills and strategy are aligned; among 237 Italian companies (Stockholm School of Economics), the effect ran through collaboration in the top team.

   TBS Education, 2025 (opens in a new window) · Stockholm School of Economics, 2026 (opens in a new window)

3. On this point the sources appear to contradict each other. KPMG sees more data without proportionally faster decisions, while the two studies do find acceleration. The studies measure among managers themselves and set conditions, which may partly explain the difference.

   KPMG, 2026 (opens in a new window) · TBS Education, 2025 (opens in a new window) · Stockholm School of Economics, 2026 (opens in a new window)

4. In the public sector, decisions are made between parties. TNO sees municipality, client and builder working one after another in the planning phase of housebuilding, and Carleton University describes ending a policy as a political decision that receives little attention in research.

   TNO, 2026 (opens in a new window) · Carleton University, 2026 (opens in a new window)

5. One Finnish study of team meetings in long-term care (University of Helsinki) distinguishes two patterns: managers who gather differing opinions and managers who mainly seek confirmation of a proposal.

   University of Helsinki, 2025 (opens in a new window)

Topics within decision-making

This list shows what the publications on this theme are about, with the number for each topic. Open a topic to see its publications; if a topic has a briefing, the link is underneath.

• Data-driven decisions3 publications

  • Why data-rich organizations still struggle to make faster decisions (2026 Adaptability Index) · KPMG, 2026
  • Inside the C-suite: How AI is quietly reshaping executive decisions · Capgemini Research Institute, 2026
  • The Impact of Artificial Intelligence Capabilities on Decision-Making Performance · TBS Education, 2025
  Briefing: Data, decision speed and mandate in organisations →
• Speed of decisions4 publications

  • Decision making in the age of urgency · McKinsey, 2019
  • How to speed up TMT strategic decision-making: an ability-willingness perspective · Stockholm School of Economics, 2026
  • The Impact of Artificial Intelligence Capabilities on Decision-Making Performance · TBS Education, 2025
  • Why data-rich organizations still struggle to make faster decisions (2026 Adaptability Index) · KPMG, 2026
• Deciding together2 publications

  • How to speed up TMT strategic decision-making: an ability-willingness perspective · Stockholm School of Economics, 2026
  • Striving for different opinions or seeking verification: the storylines of collaborative decision-making in workplace meetings in long-term care · University of Helsinki, 2025
• Public decision-making3 publications

  • Versnellen van de planfase bij woningbouwprojecten: een studie naar knelpunten en oplossingsrichtingen · TNO, 2026
  • Staat van de Volkshuisvesting 2025 · Ministerie van Volkshuisvesting en Ruimtelijke Ordening, 2025
  • Policy termination revisited: theories, processes, and political dynamics · Carleton University, 2026

Briefings on this theme

Where several organisations publish roughly the same thing on a topic, we have used AI to compile a briefing. Click a card for the key point, the figures with their sources and what it means for the leadership team.

Briefings on other themes that touch on this one

These briefings belong to another theme but also cover decision-making.